A report on the project: Establishing Community-Based Grievance Redressal Mechanism under RTE
Settling Grievances for Schools unfolds our experiences and learnings of implementing the project – the lesson that the community is the real harbinger of change at both the community level and the school level. We are confident that the success stories emerging from the models implemented and the best practices incorporated in the document will be useful to all people concerned with improving both access to and the quality of education provided in government schools across the country. The success achieved was made possible by the engagement of the SMC and the establishment of grievance redressal mechanisms at community-level and the collaboration of members of the PRI and officials of the education department at the local and State level.
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